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    • How Much is a Burial Plot?
    • Pre Paid Funeral Plans
    • Alternatives to Being Buried : Four Examples
    • Checklist For Planning A Funeral: 9 Steps To A Successful Service
    • Eco Friendly Burial Options
    • Can You Be Buried Without a Coffin : Alternatives to Standard Burials
    • Preparing a Funeral Service : Helpful Tips
    • Can you be Buried without Being Embalmed? : All about Embalming
    • Can I Be Buried Without a Coffin?
    • Where Can You Be Buried : Alternatives to the Traditional Cemetery
    • Where to Scatter Ashes: Laws and Beliefs
    • What is Green Burial and Why is it Popular
    • How Big is a Coffin or Traditional Burial Casket
    • Preparing for Funeral Checklist
    • What Type of Service Should I Have for my Funeral
    • Burial Arrangements Checklist : Planning your Own Funeral
    • Can I Personalise my Funeral Service and Funeral Plan?
    • Why do I Need an Obituary Notice?
    • Paupers Funeral Costs : The Cost of Burying the Poor
    • How Much Does a Hearse Cost : Types of Funeral Car
    • What is the Meaning of Coffin : Interesting Facts and Figures
    • What is a Hearse: A look at the History of the Hearse
    • Cost of Green Burial and its Rise in Popularity in the UK
    • Body Cremation Temperature and Options for Cremated Ashes
    • How is a Body Cremated and Where is it Done
    • Does the Coffin Get Cremated with the Body?
    • What is a Funeral Home and What Can One Do for You
    • Parent Funeral Cover: Why You Need It
    • What is Natural Burial and Why Choose It?
    • Prepaid Cremation: How Does It Work?
    • Standard Funeral Plan Costs Rising Due To Changing Cremation Rates
    • Seniors Funeral Cover Plans: Is Over 50 Insurance Worth It?
    • Find A Funeral Home: 4 Steps To Take Before Deciding
    • Prepaid Funeral Policy : Combatting the Rising Cost of Dying
    • Affordable Funeral Policies : What to Include When you Want to Keep Costs Down
    • Pensioners Funeral Insurance : When is too Late to Take out a Funeral Plan
    • Funeral Planning Form : What to Include on Yours
    • Affordable Funeral Plans : Cutting Back on the Cost of Dying
    • Benefits of Funeral Insurance: Five Reasons to Pre-Plan Your Funeral
    • Best Value Funeral Plans : Why Choose the Prepaid Option
    • Funeral Cover for Parents Over 75 : What are the Options?
    • Tailored Funeral Plan : What to Add to Yours
  • Contact
  • Blog
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Call us: 0117 3255 030
  • Home
  • Funeral Plans
  • Compare
  • FAQs
    • Average Cost of a Funeral
    • Can I Buy A Funeral Plan For Someone Who Has Just Died?
    • Funeral Costs
    • Is It Legal To Be Buried Without a Coffin? : Things to Know About Funerals
    • How Much is a Burial Plot?
    • Pre Paid Funeral Plans
    • Alternatives to Being Buried : Four Examples
    • Checklist For Planning A Funeral: 9 Steps To A Successful Service
    • Eco Friendly Burial Options
    • Can You Be Buried Without a Coffin : Alternatives to Standard Burials
    • Preparing a Funeral Service : Helpful Tips
    • Can you be Buried without Being Embalmed? : All about Embalming
    • Can I Be Buried Without a Coffin?
    • Where Can You Be Buried : Alternatives to the Traditional Cemetery
    • Where to Scatter Ashes: Laws and Beliefs
    • What is Green Burial and Why is it Popular
    • How Big is a Coffin or Traditional Burial Casket
    • Preparing for Funeral Checklist
    • What Type of Service Should I Have for my Funeral
    • Burial Arrangements Checklist : Planning your Own Funeral
    • Can I Personalise my Funeral Service and Funeral Plan?
    • Why do I Need an Obituary Notice?
    • Paupers Funeral Costs : The Cost of Burying the Poor
    • How Much Does a Hearse Cost : Types of Funeral Car
    • What is the Meaning of Coffin : Interesting Facts and Figures
    • What is a Hearse: A look at the History of the Hearse
    • Cost of Green Burial and its Rise in Popularity in the UK
    • Body Cremation Temperature and Options for Cremated Ashes
    • How is a Body Cremated and Where is it Done
    • Does the Coffin Get Cremated with the Body?
    • What is a Funeral Home and What Can One Do for You
    • Parent Funeral Cover: Why You Need It
    • What is Natural Burial and Why Choose It?
    • Prepaid Cremation: How Does It Work?
    • Standard Funeral Plan Costs Rising Due To Changing Cremation Rates
    • Seniors Funeral Cover Plans: Is Over 50 Insurance Worth It?
    • Find A Funeral Home: 4 Steps To Take Before Deciding
    • Prepaid Funeral Policy : Combatting the Rising Cost of Dying
    • Affordable Funeral Policies : What to Include When you Want to Keep Costs Down
    • Pensioners Funeral Insurance : When is too Late to Take out a Funeral Plan
    • Funeral Planning Form : What to Include on Yours
    • Affordable Funeral Plans : Cutting Back on the Cost of Dying
    • Benefits of Funeral Insurance: Five Reasons to Pre-Plan Your Funeral
    • Best Value Funeral Plans : Why Choose the Prepaid Option
    • Funeral Cover for Parents Over 75 : What are the Options?
    • Tailored Funeral Plan : What to Add to Yours
  • Contact
  • Blog

Terms and Conditions

Shield Funeral Plans are an independent funeral plan company who search the whole market for the best deal from those companies that offer funeral plans via 3rd party agents.

Other than the information outlined in our privacy policy, each funeral plan will have its own terms and conditions, which will be sent to you along with your funeral plan certificate. You will have 30 days to change your mind and cancel the policy free of charge. After 30 days most companies charge an admin fee to cancel the policy.

 

How to complain…

At first instance, please call our Complaints Department and we will try our best to resolve your complaint. If we cannot resolve your complaint over the phone you can make a formal complaint in writing to:

Shield Funeral Plans Ltd

3rd Floor, The Old Stock Exchange

34 St Nicholas Street,

Bristol

BS1 1TG

…or you can e-mail your complaint to our complaints manager: hello(a)www.shieldfuneralplans.co.uk

 

How Shield Funeral Plans deals with complaints

Within 7 working days of receiving your complaint you will receive an acknowledgement that your complaint has been received and is being dealt with. Within 30 days you will receive a final response from us.

Complaints involving the funeral plan companies should be directed to the funeral plan companies themselves. We do not pass on complaints to the funeral plan companies on your behalf.

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