Each funeral plan is tailor-made to suit you and your budget. It can include everything from transfer, care and preparation of the deceased, a choice of coffin, funeral director fees, hearse, limousines to take family behind the hearse, floral sprays and an obituary in the local newspaper. You can also include special requests such as a horse and cart hearse or a specially designed coffin.
Every funeral plan (unless otherwise stated) includes a £1200 allowance to cover 3rd party costs (disbursements, such a as cremation fees, doctor’s and minister’s fees).
Yes, you can. And we will contact your preferred undertaker when you pass away and offer them your funeral. If, for any reason they will not be able to perform your funeral (retired, too busy etc), then your funeral will be assigned to a reputable local alternative firm at no extra cost to you.
Please be aware that a small number of funeral plan companies own or manage some local funeral directors. These funeral directors are only allowed to accept funeral plans from their owners.
Shield believe that this practice will be short-lived as there are so many funeral plan companies out there that it pays to be an independent funeral director; not one tied to one specific organisation.
Yes, all funeral plans can be altered or added to at any time. No admin charges are involved if you change address, but if you add to the plan, such as an extra limousine, you will be charged for adding that to the plan.
As the price of funeral plans goes up every year, it is best to try and add everything you will need in the original funeral plan, as that is the most cost effective way to protect you from rising funeral costs.
If you die within the UK, there is an additional mileage charge after 20 miles from your home, which will need to be covered by the plan-holder’s family/ representative, and paid to the funeral director.
If you die abroad, unless you have taken up coverage for repatriation in your funeral plan, then this should be covered by most travel insurance policies.
As with all funeral plan companies, your money is held in a secure Trust Fund, usually managed by large, multinational investment firms, such as UBS. The purpose of the Fund is to maximise investment growth to ensure complete protection of your investment.
These funeral plan trust funds comply with all current legislation as set outlined in the Regulated Activities Order (Financial Services and Markets Act 2000).
It states that the money paid by the customer ‘will be held on trust for the purpose of providing the funeral’ and at least half of the trustees must be independent of the plan provider. The annual accounts have to be prepared by a qualified company auditor. Also, the assets and liabilities of the trust have to be determined every three years (at least) by a certified actuary.
For the first 28 days you can get a 100% no quibble refund from all providers. After this time, cancellations need to be put in writing (via post) and signed by the person who originally purchased the plan.
There is normally a cancellation fee (to cover the cost incurred by the plan company) which would be deducted from the refund.